I have over 15 years of experience in content writing, editing, analyzing reports, creating documentation plans, creating and maintaining schedules, writing and editing product documentation, and coordinating with other specialists to produce various content to support assigned product areas. Highly experienced with interviewing Subject Matter Experts (SMEs) to create accurate and comprehensive content. Expert at collecting and using feedback to enhance content.
• Expert at providing print and online documentation, knowledge base content, and web content.
• Expert in analyzing and evaluating technical information and preparing comprehensive recommendations, reports, briefing materials, letters, and directives from that information.
• Consummate Technical Writer and Editor who is dynamic, creative, forward-thinking, and adept at establishing and maintaining effective working relationships with co-workers. customers, and those in lead/supervisory positions.
• Expert at explaining, advocating or negotiating with individuals and groups internally and externally to resolve complex problems and/or arrive at a common understanding of issues.
• Expert user of graphics tools such as Visio, Paint Shop Pro, Photo Shop, and the SnagIt suite. Expert in the use of the Full Adobe Acrobat suite (including Acrobat Writer and Acrobat Distiller). Expert user of Content Management tools such as Octane and Drupal. Well versed with using HTML, XHTML, XML, XStandard, PHP, and CSS.
• Expert in the use of document format standards and structured writing methods such as Information Mapping. Highly proficient in the use of many style guides, including; the US Government Publishing Office (GPO) Style Manual, the Chicago Style Manual, the Navy Correspondence Manual (SECNAV M 5216.5), the APA Style Guide, and the Microsoft Manual of Style.
• Expert in the use of Configuration and Version Management tools such as SharePoint, PVCS Tracker, PVCS Dimensions, Microsoft Visual SourceSafe, Rational ClearCase, and Rational Rose.
• Expert in planning, organizing, prioritizing and coordinating work when diverse demands are involved.
At your request, I would like to schedule a meeting with you to discuss how I can make a contribution to your organization. Please feel free to email or call me and leave a message at 301-787-8064 (cell).
